Global Operations, Onboarding and Talent Outreach Specialist

Tokyo, Japan · Corporate · EN/JP


At Mercari, our mission is to create value in a global marketplace where anyone can buy & sell, and we pride ourselves in taking on a challenge. We are looking for new members to join us in achieving this goal under our values - Go Bold, All for One, and Be Professional.

The Global Operations Team supports Mercari’s internationalization and global expansion. As an Onboarding and Talent Outreach Specialist, you will be involved in increasing our outreach activities, in addition to strengthening our onboarding programs to ensure the success of our global hiring.

株式会社メルカリでは「新たな価値を生みだす世界的なマーケットプレイスを創る」というミッションを掲げ、あらゆる挑戦をしています。「Go Bold - 大胆にやろう」「All for One - 全ては成功のために」「Be Professional - プロフェッショナルであれ」という3つのバリューのもと、ミッション達成を共に目指していける仲間を募集しています。


▼Job Description

・Strengthening onboarding systems for new employee

・Improving the operational flow for incoming international employees

・Improving and internationalizing orientation content for new Mercari employees

・Developing content for and assisting with the operation of training programs for new employees (international employees, new grads, engineers etc.)

・Handling market research, outreach and networking activities for global hiring

・Creating strategies and project roadmaps for various global hiring initiatives

・Planning and operating global hiring events including hackathons and meetups

・Assisting with various other internationalization projects











▼Minimum Requirement

・Understanding of and belief in Mercari’s mission and values

・Native level Japanese and/or English

・Conversational Japanese

・Business level English

・Experience handling projects that involve employees from various departments in an international environment

・Strong written, verbal and interpersonal communication skills

・Experience supporting employees from a diverse range of backgrounds

▼Additional Qualifications

・Ability to take on bold challenges and learn from mistakes

・Ability to work independently as part of a team

・Flexibility to adjust oneself to the needs of a constantly evolving work environment

・Creativity and ability to come up with innovative new ways to improve Mercari’s organization

・Experience planning and running large scale projects such as hackathons
















▼Contract Type

・Permanent / Contract

 Probationary Period: 3 months (salary same as above)



▼Work Hours

・Fixed working hours 10:00-19:00.

 Flex time (core hours 12:00-16:00, 60 minute lunch)


・Annual salary, paid monthly

・Based on your experience, skills and potential

・Reviewed twice a year


・5-day work week (Sat/Sun off)

・National holidays, paid time off, summer/New Year's vacation, congratulatory leave, compassionate leave








 フレックスタイム制度あり(コアタイム:12:00~16:00 [休憩60分] )









・Health insurance

・Incentive program

・Employee stock ownership plan

・Full transportation coverage

・Custom PC

・Dual screen if needed

・Company smartphone

・Visa support

・New Employee Benefits at Mercari「mercibox












Introducing GOT– the team building Mercari’s global network.

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